AI Automation Agency for Small and Mid-Sized Businesses
AI automation agency for small and mid-sized businesses. We build AI employees that staff the front desk, clear the customer inbox, follow up on sales leads and process paperwork, connected to the tools you already use. Each one has a defined job, approval points for your staff and monitoring after launch.
AI Automation Services, Role by Role
Each AI employee owns one recurring job from your everyday work, runs inside the software you already pay for and hands anything unusual to a person on your team. Open a role to see how it works.
AI Front Desk
Greets every caller, answers common questions, books appointments and routes calls, evenings and holidays included.
AI Phone and Voice Agent
Answers calls, qualifies leads, books appointments and runs outbound follow-up in a voice matched to your brand.
AI Call Center Agent
Picks up inbound calls when lines are busy, works through outbound call lists and passes callers to staff when your rules say so.
AI Customer Inbox Agent
Answers order, billing and returns questions by email and chat, updates the account in your systems and passes complaints to a person.
AI Sales Follow-Up Agent
Researches new leads, drafts follow-up emails for your approval, sorts replies and books meetings on your CRM.
AI Document and Invoice Clerk
Reads invoices, receipts, purchase orders and intake forms, then posts the data to QuickBooks, your ERP or CRM, with exceptions queued for review.
AI Dispatcher
Tenders loads, assigns drivers, handles exceptions and keeps customers updated through your TMS, ELD and telematics systems.
AI Recruiter
Searches your ATS and job boards for candidates and runs follow-ups by email and text, with a recruiter approving the steps you choose.
AI Legal Assistant
Reviews and drafts contracts, supports legal research and summarizes depositions, with matter files kept inside your firm's environment.
Each role is workflow automation for small business teams, built around your own systems, wording and approval rules.
Which job would you hand to an AI employee?
Book a free strategy session. Tell us which tasks take the most staff hours and which tools they touch, and we will map the role, the connections and the review points.
How a Build Runs With Your AI Automation Consultant
Every AI employee goes through the same five steps, from one AI workflow automation to business process automation across several systems.
Map the workflow
Your AI automation consultant sits with the person who does the job today and records each step, system, exception and decision. That map becomes the agent's instructions and test cases.
Connect your tools
We connect the agent to your email, phone line, calendar, CRM or accounting software through their APIs, with its own account and only the permissions the job needs.
Set human review points
You choose which actions wait for a person, such as a quote, a refund or a payment. The agent prepares each one, and a staff member approves it.
Launch on live work
The agent starts on real requests while your staff check its output. As results match the test cases, it takes on more of the job.
Monitor and maintain
We track accuracy, escalations and errors in the agent's logs, update its instructions when your business changes and add tasks when you ask.
Your Cloud Account or Self-Hosted on Your Servers
You choose where each AI employee lives. In every setup, the accounts, logs and configuration belong to your business.
In your cloud account
The workflow, its logs and its credentials run in your own Azure, AWS or Google Cloud account, and the agent calls a hosted model such as Claude or GPT through your API account. The model provider receives the text of each task, and everything else stays in your account.
Self-hosted on n8n
n8n is a fair-code workflow platform you can self-host, with 1,500+ integrations listed in its GitHub README. We build the AI employee as n8n workflows on your server, with open-weight models when text must stay on your network. See self-hosted n8n for business.
Self-hosted on OpenClaw or Hermes Agent
OpenClaw and Hermes Agent are MIT-licensed, open-source agent runtimes that run on your hardware and answer in Slack, WhatsApp, Telegram and other chat apps. We deploy them with sandboxing, allowlists and logging for an AI employee your team messages directly. See self-hosted OpenClaw and Hermes Agent.
When a job needs several agents working together across many systems, our agentic AI development services team designs the larger build.
Managed AI Agents: What Ongoing Support Covers
An ongoing engagement runs your AI employees as managed AI agents, sometimes called AI agents as a service, on accounts you own. It covers six areas.
Monitoring and Logs
We review the actions each agent logs, watch error and escalation rates and fix the patterns we find.
Prompt and Tool Updates
When a price list, policy or form changes, we update the agent's instructions, tools and test cases to match.
Accuracy Checks
We re-run the test cases after every change and before the agent moves to a new model version.
Access Reviews
We review each agent's accounts and permissions, rotate credentials and remove access the job no longer needs.
New Tasks and Roles
We add tasks to an existing AI employee, or build the next role from the catalog, when you ask.
Owner Reports
A plain-language report on the work handled, approvals given and escalations, so you can see what each AI employee did.
Platform AI Employees or a Custom Build From an AI Automation Company
Subscription platforms such as Sintra, Lindy and Marblism sell ready-made AI helpers for general business tasks. Custom AI solutions for small business teams, built by an AI automation company, are designed around one of your workflows and run on your accounts.
| Platform AI employees (Sintra, Lindy, Marblism) | Custom build | |
|---|---|---|
| What you get | Ready-made helpers with set roles. Sintra lists 12 helpers, and Marblism lists 7 AI employees. | AI employees designed around your workflow, your exceptions and your approval rules. |
| Price | A monthly subscription. Sintra X from $15.60 a month on a 12-month plan or $48.50 a month on a 1-month plan. Lindy Team from $29.99 a month per active user. Marblism $24 a month billed yearly or $44 monthly. | A build scoped to the workflow, plus model and hosting costs you pay directly. Ongoing support is optional. |
| Connections | The integrations each vendor offers, such as Sintra's 15+ and Lindy's 1,500+. | Your own systems, including industry software, through APIs and workflow tools such as n8n. |
| Where it runs | The vendor's platform. | Your cloud account or your own servers. |
| Upkeep | The vendor updates the product, and your team sets up and runs the helpers. | We monitor, update and extend the agents under an ongoing engagement. |
| Best fit | Owners who want general helpers, such as Marblism's social media manager or executive assistant, at a set monthly price. | A recurring job tied to your own systems, data or review rules. |
Prices as listed on sintra.ai/pricing, lindy.ai/pricing and marblism.com/pricing on November 3, 2026, before tax. Sintra's figures are the sale prices shown on its page. A platform for general helpers and a custom build for your core workflow can run side by side.
What Shapes the Engagement
Every engagement we scope starts from seven factors: which role you want, how much of the job it takes on, the systems it connects to and whether they have APIs, where it runs, which actions need staff approval, how sensitive the data is and the support you want after launch. We quote against that scope after the strategy session, where we also answer schedule questions.
Your answers set the scope.
We confirm each factor with you before we propose anything.
Frequently Asked Questions on AI Automation Agencies
An AI automation agency designs, builds and runs AI agents that take over a recurring job, such as answering calls, replying to customer emails or entering invoices. For AI automation for small business, the work is mapping the workflow, connecting your software, setting approval points for staff and maintaining the agent after launch. Our AI agent services include all four, on accounts you own.
Platform AI employees are sold as subscriptions. On November 3, 2026, Sintra's pricing page listed Sintra X from $15.60 a month on a 12-month plan, Lindy's listed its Team plan from $29.99 a month per active user and Marblism's listed $24 a month billed yearly. A custom build is scoped to one workflow, with model and hosting costs paid directly to your providers. We quote it after the strategy session, once the role and systems are clear.
Yes, where the software has an API or an integration. We connect agents to email, calendars, phone systems, CRMs and accounting tools such as QuickBooks. When a system has no API, we agree another route with you, such as scheduled exports or email handoffs.
Yes. We self-host AI employees on n8n, or on the MIT-licensed OpenClaw and Hermes Agent, inside your cloud account or on your own hardware. With open-weight models served on your infrastructure, prompts, documents and logs stay on your network.
Ready to Hire an AI Employee for Your Busiest Workflow?
Start with a free strategy session. Bring the job that takes the most staff hours, and we will come back with a recommended role, where it should run, the approval points and a scoped proposal.