Privacy Policy
Last updated: July 23, 2026
Who we are
NeuralChainAI Technologies Inc. (“NeuralChainAI”, “we”, “us”, “our”) is an AI and machine learning consulting firm registered in Ontario, Canada. We operate the website at https://neuralchainai.com.
Registered address: 354 Guelph St, Georgetown, ON L7G 4B5, Canada
Email: contact@neuralchainai.com · Phone: +1-647-336-0737
Information we collect
- Information you submit through forms: when you use our contact form, book an AI strategy session (name, work email, company, timeline, the KPI or problem you describe), or subscribe to our newsletter (email address).
- Scheduling information: if you book a call, scheduling is handled through Calendly, which collects your name, email, and selected time slot under its own privacy policy.
- Information collected automatically: IP address, browser and device type, pages viewed, referring website, and interaction data, collected through cookies and similar technologies (see “Cookies, analytics and advertising” below).
- Business communications: emails, call notes, and documents you share with us while evaluating or using our services. Client engagement materials are additionally protected under contract and, where applicable, a mutual NDA.
How we use your information
- Respond to your inquiries and deliver strategy sessions, proposals, and consulting services.
- Send our newsletter and relevant updates to subscribers (you can unsubscribe at any time).
- Operate, secure, and improve our website.
- Measure the performance of our marketing, including advertising conversion tracking.
- Meet legal, accounting, and regulatory obligations.
We rely on your consent, the performance of a contract (or steps you request before a contract), and our legitimate business interests as the bases for this processing.
Cookies, analytics and advertising
We use Google Tag Manager and Google Analytics to understand how visitors use our site. If we run advertising campaigns, we may also use conversion and remarketing tags such as the Google Ads tag and Microsoft Advertising Universal Event Tracking (UET). These tools set cookies and receive technical data such as your IP address and pages visited.
You can control cookies through your browser settings, opt out of Google Analytics via the Google Analytics opt-out add-on, and manage ad personalization at Google Ads Settings and the Microsoft ad settings page.
How we share information
We do not sell your personal information. We share it only with:
- Service providers that help us run the business — website hosting, WordPress infrastructure, Calendly (scheduling), Google (Tag Manager/Analytics and, if applicable, Google Ads), Microsoft (if applicable, Microsoft Advertising), and our email provider — each under appropriate data protection terms.
- Professional advisors (legal, accounting, insurance) where necessary.
- Authorities where required by law, or to protect our rights, users, or the public.
- A successor entity in the event of a merger, acquisition, or asset sale, with notice where required.
Data retention
We keep personal information only as long as needed for the purposes above: inquiry and lead information for as long as the conversation or relationship is active, newsletter data until you unsubscribe, and engagement records for the period required by contract, tax, and corporate law.
Your rights
Subject to applicable law (including Canada’s PIPEDA and Quebec’s Law 25, and the GDPR/UK GDPR for visitors from those regions), you may request access to, correction of, or deletion of your personal information, withdraw consent, or object to certain processing. To exercise these rights, email contact@neuralchainai.com. You may also file a complaint with the Office of the Privacy Commissioner of Canada or your local data protection authority.
International transfers
Our service providers may process data in Canada, the United States, or other countries. Where required, we use appropriate safeguards such as standard contractual clauses.
Security
We use industry-standard technical and organizational measures, including encryption in transit and access controls. No method of transmission or storage is completely secure; please contact us with any security concerns.
Children
Our website and services are directed at businesses and are not intended for children under 16. We do not knowingly collect information from children.
Changes to this policy
We will post any material changes on this page and update the “Last updated” date above.
Contact
NeuralChainAI Technologies Inc.
354 Guelph St, Georgetown, ON L7G 4B5, Canada
contact@neuralchainai.com · +1-647-336-0737