Privacy Policy

Last updated: 2026-01-25

Who we are
NeuralChainAI Inc (“we,” “us,” “our”) operates the NeuralChainAI service at https://neuralchainai.com. Contact: contact@neuralchainai.com 

Information we collect

• Account info: name, email, organization, role, password hash or SSO identifiers.
• Usage data: app interactions, timestamps, feature usage, diagnostics, crash/error logs.
• Device/technical data: IP address, browser/OS, device type, cookies and similar tech.
• Third-party auth data: tokens/IDs from SSO (e.g., LinkedIn/Google) needed to authenticate and post on your behalf when you grant permission.

How we use information:

• Authenticate users and secure accounts.
• Communicate about service changes, security, and support.
• Comply with legal obligations and enforce terms.

Legal bases (where applicable)

• Performance of a contract (providing the service you requested).
• Legitimate interests (security, service improvement, fraud prevention).
• Consent (LinkedIn posting, certain cookies/analytics where required).
• Legal obligation (record-keeping, compliance).

Sharing and disclosure

• Identity/auth providers (e.g., LinkedIn/Google) as needed for login and posting.
• Legal and safety: to comply with law, enforce terms, protect rights or safety.
• Business transfers: as part of a merger, acquisition, or asset sale (with notice where required).

Data retention

• Keep account and content data while you use the service.
• Delete or anonymize upon account closure or request, subject to legal/operational retention needs (e.g., backups, fraud prevention, legal holds).

Security

• Use industry-standard technical and organizational measures (encryption in transit, access controls, logging).
• No method is 100% secure; contact us with security concerns.

Your rights

• Access, correct, or delete your data; object or restrict processing; data portability where applicable.
• Opt out of marketing communications.
• Withdraw consent at any time (e.g., disconnect LinkedIn or other SSO/app permissions).
• To exercise rights: contact contact@neuralchainai.com. You may have the right to complain to your local data authority.

Cookies and tracking

• We use cookies/SDKs for authentication, session management, analytics, and feature performance.
• Manage cookies via your browser settings; some features may not work without required cookies.

International transfers

• Data may be processed in countries other than your own; we use appropriate safeguards (e.g., Standard Contractual Clauses) where required.

Children

• The service is not directed to children under 16 (or lower age as defined by local law). We do not knowingly collect such data.

Third-party services

• LinkedIn: used for authentication and organization-page posting when you authorize. Your use is subject to LinkedIn’s terms and privacy policy.
• Other processors (e.g., AWS, ChatGpt) under data protection terms.

Changes to this policy

• We will update this page for material changes and revise the “Last updated” date. Continued use after changes means you accept the updated policy.

Contact

• Email: contact@neuralchainai.com
• Address: 354 Guelph St, Georgetown, ON L7G 4B5